PLEASE READ BEFORE ORDERING

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SITE POLICIES

POLICY / INFORMATION 

PLEASE TAKE YOUR TIME!    

ENTER YOUR ADDRESS, PHONE NUMBER AND EMAIL CORRECTLY DURING THE CHECKOUT.  WE ARE NOT RESPONSIBLE IF YOU HAVE ENTERED YOUR ADDRESS IN ERROR. YOU WILL HAVE TO PAY ANOTHER SHIPPING CHARGE TO HAVE THE ISSUE CORRECTED.

Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through either U.S.P.S. -  U.S. Postal Service, your order is now in their possession.

You can contact the U.S. Postal Service at www.usps.com, or 1 (800) 275 - 8777   

UPS - UNITED PARCEL SERICE  at www.ups.com, or 1 (800) 742-5877

ALL SALES ARE FINAL

  • No refunds.

  • No cancellations on already placed orders.

  • No switching / swapping items on completed orders.

PLEASE ALLOW UP TO 72 HOURS BEFORE INQUIRING ABOUT ANY TRACKING UPDATES. ALL TRACKING INFORMATION WILL  BE EMAILED AND OR TEXTED IF YOU PROVIDE YOUR NUMBER DURING YOUR CHECKOUT. 

DAMAGES  ~  WRONG ITEM RECEIVED

Damages:  If your purchase arrives damaged you must contact us within 24 hours of the delivery of your product with pictures that clearly show the damage to the product or the incorrect item received. Items returned without authorization will be refused. Customer must file a damaged claim with carrier service. 

 

ORDER CHANGES & CANCELATION REQUEST:

Once your order is placed, we are unable to make any order change request.

 

PRE-ORDERS & CUSTOM ORDERS

Our Pre-Order List is currently CLOSED.         

Pre-orders & Custom Orders cannot be cancelled/refunded once placed.  

*Dates are not guaranteed and delays may occur.*